707.996.5131  |  ONLINE RESERVATIONS
 

About

Here is general information, policies, and rules regarding your stay at Olea Hotel.
 

01. History


Hotel Check-In and Check-Out Time
Check-In: 3:30 p.m. Check-Out: 11:30 a.m. If planing to arrive later than 9:00 pm, please let our front desk staff know so we can plan accordingly.

Reservation/Guarantee Policy
All reservations must be confirmed by a valid credit card. A deposit of 1 day plus hotel tax (11%) will be charged when the reservation is made.

Cancellation/Change Policy
A notice of cancellation is required at least 7 days prior to arrival to receive a refund of deposit taken. Any reservations cancelled or modified within 7 days prior to arrival will be charged the original booking amount unless Olea Hotel staff is able to rebook for the dates of the reservation. Any booking made as part of a group booking must adhere to a 30 day cancellation/modification window and additional policies per the group contract.

Massage Reservation Policy
Once a massage appointment is booked and confirmed, cancellations can occur greater than 24 hours than the requested appointment time. If cancellations occur within the 24 hour window, the guest will be responsible for the cost of the massage appointment.

Pet Policy
Olea Hotel is pet friendly with the Hillside Queen Rooms and the Lower Garden Cottage having the option of bringing a pet. We provide all dogs with a special dog bed and welcome basket which includes: treats, doggie bags, dog bowls, & towels. Pet fee is $25/night.

Guest Policy
Olea Hotel is an adults (18 years or older) only facility. For any additional guests, there is a $25 per day fee. The fee will include breakfast service and onsite amenities. All room rates are based on double occupancy except for the Hillside Two Queen Room which includes four guests. Please notify the front desk for any additional guests prior to arrival so we can make your stay as pleasant as possible.

Daily Breakfast Policy
Daily breakfast service is only for registered hotel guests. For additional guests, there is a $25 per day fee and the front desk must be notified 24 hours prior. Also, the executive chef must approve any requests as she will have to prepare for the adjustments.

Smoking Policy
Olea Hotel is a non-smoking facility. Please do not smoke in the guestrooms. If smoke is detected, there will be a $200 cleaning fee added to your folio. Once on property, our front desk staff can advise on where smoking can take place.

Accessibility at Olea Hotel
Due to our most recent renovation, Olea Hotel is A.D.A. compliant. Please contact the hotel for any questions or requests prior to arrival.